Privacy Policy

Privacy Policy

At Havasis Inc., protecting the privacy of your personal data is our highest priority. This Privacy Policy explains how your personal data is collected, processed, and protected when you use our website (www.havasis.com.tr) and our mobile application published on the Google Play Store.

1. Information Collected and Methods of Collection

We may collect data directly from you or automatically from your devices when offering our services:

• Information Provided by the User: Name, email, phone, company name, and address information you share when contacting us, filling out a demo or service form, or registering an account on our mobile app/B2B panel.
• Device and Usage Information: Pages visited, IP address, browser type, mobile device model, operating system version, and operations performed within the application.

2. Google Play Store Mobile App Privacy Details

Within our mobile application downloaded from the Google Play Store, the following permissions and data processing procedures are applied to ensure user experience:

• Camera Permission: Camera permission is requested to scan barcodes or QR codes on industrial devices for quick product lookup and technical service ticket creation. Your camera feeds are strictly local and are never saved on our servers.
• Storage Read/Write Permission: Storage permission is requested to download and view technical product catalogs, CE certificates, and user manuals on your device.
• B2B User Accounts and Data Deletion Request: Our B2B corporate members who log in to the mobile application have the right to request the deletion of their accounts and all associated personal data. To delete your account, you can submit a deletion request directly under "Profile / Account Settings" in the app, or send a written request to kvkk@havasis.com.tr. Upon receipt, your account and all associated data will be permanently deleted from our database within 7 business days.
• Crash Reports and Analytics: To improve app performance and perform crash analyses, we utilize Google Firebase Crashlytics and Google Analytics SDK. This data is not linked to your identity and is collected anonymously for technical analytics only.

3. Data Security

All collected data is stored on secure servers to protect against unauthorized access, loss, or misuse, and data transfers are encrypted via SSL/TLS protocols.

4. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at kvkk@havasis.com.tr.